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The Total Economic Impact of Microsoft Teams
Microsoft Teams provides a versatile, feature-rich integration platform for enterprises to streamline workflows, digitize and automate processes, and connect and empower employees across departments and locations to strengthen strategic alignment, engagement and productivity.
Read this Forrester Analytic Report for everything you need to know about cost savings and business benefits enabled by Teams as a unified platform for communication and collaboration.
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What are the main benefits of using Microsoft Teams?
Organizations can expect several benefits from implementing Microsoft Teams, including improved collaboration and communication among employees, increased efficiency for both office and frontline workers, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized $19.6 million in savings from reduced email and meeting time, $14.3 million from frontline worker efficiencies, and $1.1 million from retiring outdated collaboration tools.
How does Microsoft Teams enhance employee productivity?
Microsoft Teams enhances employee productivity by providing a centralized platform that streamlines workflows and facilitates quick communication. Employees can easily switch between chat, voice, and video calls, which reduces time spent on administrative tasks. The study indicated that office and knowledge workers could stay in the flow of work longer, leading to improved task completion and collaboration, ultimately saving the composite organization $19.6 million over three years.
What are the costs associated with implementing Microsoft Teams?
Organizations should consider several costs when implementing Microsoft Teams, including licensing fees for frontline workers, which amounted to $3.0 million for the composite organization. Additionally, planning and change management costs totaled $3.7 million, while communication equipment upgrades added another $4.4 million. Overall, the total costs for the composite organization were $12.06 million, which was significantly outweighed by the benefits realized.
The Total Economic Impact of Microsoft Teams
published by Fox ITC Ltd
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